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Website and Facebook Messenger integration
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Multiple sites managed within one platform
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Multiple operators chatting at once
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Visitor data - who, browsing behaviour, visitation
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Knowledge base
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Conduct surveys - auto trigger or manual
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Quality ratings of service
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Create leads with a contact form
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Custom design to integrate with website/brand
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Look ahead - see visitors typing in realtime
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File transfer - directly to visitors
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Operator transfer
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Chat pro-actively
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Multi chat to more that one visitor
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Eye catchers with attention grabbing graphics
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Pay now - take payment within the chat
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Email transcripts - at the end of the chat
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Away mode
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Department division of operators
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Pointer - point to an area on a web page
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Co-browsing - share a screen with a visitor
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Google Analytics integration
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Shopify integration
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Mobile chat
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Reporting
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Full desktop notifications
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Custom alerts
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Concierge team online increasing sales & enquiries
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Consistent service for website visitors
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Streamline staffing by answering questions for you
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Dedicated Account Manager for updates & monitoring
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